Tag: ASE

There are hundreds of different automotive repair shops in every state, with each automotive repair shop claiming to be better than the next. They are all fighting for your money and for your service, looking to keep as many loyal customers as possible. With each and every shop claiming to be the best, how are you supposed to find the best automotive repair around?

There are certain steps that you can take and certain facets that you can look into to find the best automotive mechanics in your area. Follow these different steps to find them in a short amount of time.

Online Reviews

Online reviews can easily be your best ally as you work to find an automotive repair center that is going to give you exactly what you need. You will be able to find individuals who gave good reviews about the issues they had with their suspension systems. You will also be able to find people who complained about a recent engine overhaul gone wrong. While it is important to take each review with a grain of salt, multiple positive or negative reviews will help to direct you toward the best repair centers.

Local Dealerships

If you are looking for people to recommend good automotive repair centers, talk to car dealerships that do not have their own attached repair center. These dealers are going to need to take their vehicles somewhere, and are only going to take their vehicles to the best locations in the area. Most will be happy to direct you to these different automotive repair centers, often center that offer same day service and a plethora of ASE master technicians.

Word of Mouth

It is important for you to listen to the people that you know when you are trying to find a business to trust your vehicle to. Talk to everyone that you know about the various problems and issues that they have had with their vehicles. You can then ask them about how the repair process went. There will be some people who were unhappy with the process, helping to steer you clear of poor repair shops. Others will be happy with their service and will be happy to direct you to the car company that handled all of their issues well. For many, this is the best way to find out about an automotive repair place. They know that they can trust the people that they are talking to, and that they will be led to a good repair service.

People will always be willing to talk about the best repair shops that they were able to find. People will also be willing to talk about the automotive repair shops that gave them trouble. This is why it is important to simply talk to people about the mechanics that they have used. They will tell you when they have found an automotive mechanic that you can trust, and will warn you about technicians that you should stay away from.

George Winkler’s goal of providing the area with the most complete and trusted independent automotive repair shop when he opened the doors to Winkler Automotive in 1982 was validated once again with the recent awarding of the “Excellence In Customer Service Award” from the Washington, Maryland, Delaware Service Station and Automotive Repair Association (WMDA).

The prestigious honor, from the region’s primary trade association for the industry, was bestowed upon Winkler and his staff at the organization’s recent Annual Convention & Mega Show in Ocean City, Md.

“This is the biggest honor we have received since we opened 30 years ago, and we couldn’t be more thrilled and proud with the recognition,” said Winkler. “We know the type of customer service we provide, and this is our No. 1 mission, but to be recognized for it is very special, and a tribute to our magnificent staff.”

The honor even attracted interest from Maryland state comptroller Peter Franchot, who personally wrote Winkler a note of congratulations, which read in part “you must be pleased that your work and professionalism have been recognized with this prestigious award.”

Franchot went on to add “you are making a significant contribution to our great state of Maryland and I thank you. As Maryland’s chief regulator of motor fuel and tax collector, I understand the countless contributions that your industry provides to our state and its families.”

Winkler Automotive, located in Gaithersburg at 401 East Diamond Avenue, is AAA approved, and all its technicians exceed rigorous standards to be ASE certified. And Winkler Automotive performs maintenance and repair service on all makes and models, including European, American and Japanese cars, trucks, SUVs, vans and minivans, along with extended warranty work on all.

The Washington, Maryland, Delaware Service Station and Automotive Repair Association, (WMDA) was established in 1937 as a trade association serving independent business men and woman of service stations, repair facilities, convenience stores, and other related businesses. WMDA provides automotive and management educational training programs throughout the year for owners, managers and technicians with the primary objective of innovating and educating.

The WMDA award now hangs proudly in the waiting room of Winkler Automotive, and also serves as a reminder to the Winkler staff of its commitment to customer service.

“I always stress to my staff to put themselves in our customer’s shoes,” noted Winkler. “People trust us, and when it comes to having your car serviced, that’s most important.”

About Winkler Automotive
Winkler Automotive of Gaithersburg is an AAA approved and ASE certified auto repair shop now celebrating its 30th year. Since 1982, Winkler Automotive has been committed to providing the best, most honest and most reliable car care service in the area, offering customers complete satisfaction and one-stop shopping, as well as an alternative to expensive dealerships. Winkler Automotive performs maintenance and repair service on all makes and models, including European, American and Japanese cars, trucks, SUVs, vans and minivans, while extended warranty work is also accepted. For more information and web specials, visit www.WinklerAutomotive.com, or call (301) 258-2774 and ask for owner George Winkler.